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Fire & Water - Cleanup & Restoration

Call SERVPRO, you won't regret it!

12/7/2021 (Permalink)

If you’ve never experienced water, fire, or mold damage, you’re likely unsure of what to expect. Rest assured, you’re not alone! Most of our clients are dealing with similar issues for the very first time.

I’ve discovered damage to my home, now what?

Your next steps are dependent on the state of your home:

  1. Water pouring through your kitchen ceiling? Find your water shut-off valve ASAP, then call a plumber.
  2. The cookies you put in the oven baked a little too long… now your house is hazy? Try not to touch or smear any soot covered surfaces until cleaning professionals arrive.
  3. Mold is covering the wall of your basement? Don’t disturb or try to remove any affected material. Avoid the area if possible until professionals arrive.

 If you’re planning to file a claim with your homeowner’s insurance:

  • Call or inquire online as soon as you are able
  • Keep record of the claim number, your policy number and any adjuster’s information provided – this helps us contact them in a timely manner

What will SERVPRO do for you?

  • Our 24/7 Emergency Service Responders are ready to respond when you need them most
  • SERVPRO team members will guide you through all phases of your loss:
    • What to expect from us – our drying or cleaning processes and any equipment we place in your home
    • What we need from you – signed paperwork, access to your home to monitor progress
    • How we’ll help you make your home “Like it never even happened.”
  • We’ll contact your insurance company regarding any issues, documentation and update them on the ongoing progress

At SERVPRO of The Dutch Fork we strive to make your experience as painless as possible. If you’re in need of Cleaning, Construction or Restoration services, call the pros!

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