What our Customers say...

Testimonials

My pool house had a water leak while I was undergoing treatment so I was unable to take care of the problem like I should have. There was so much mold growing on the walls I was afraid to enter. Thankfully my insurance agent recommended you guys because I could not have been happier with the outcome. Julie was such a big help through the whole process and made choosing materials for renovations so easy. 

We were extremely satisfied with SERVPRO of The Dutch Fork. After one of our rental properties caught fire our insurance agent recommended giving Chris and Monica a call. They did an outstanding job! During the fire the firefighters had to poke holes in the ceiling which opened our eyes to an asbestos problem we didn't know we had. They were able to treat that along with all of the smoke damage to the house and its contents. We loved the outcome of the painting and flooring. They worked well with our insurance company and I was so impressed with the level of service and communication provided to us. 

My husband and I were so happy with the service we received from SERVPRO. Monica and Chris have an outstanding company, they did their very best to restore our home after the fire. Their team worked their tails off to get our family back in our home safely and get our belongings cleaned. Monica went above and beyond for us! I so appreciated her keeping me in the loop on everything that was going on and checking in on me and my family throughout the whole process. I would never wish a fire on anybody, it was such a stressful time in our lives but we felt like friends, not customers. I am so thankful for SERVPRO for all that they did to help us.

These folks do an awesome job. I have referred several clients to them, as well as worked with several folks who have used their services. The crews are friendly and efficient, and the work is outstanding. They work hard to get the customer what they want.

Excellent Service and quick response. Made dealing with the busted hot water heater in our daycare so much easier on!!

My family and I had a great experience with SERVPRO. We had just gotten back home from a mini vacation from the beach in January when my husband Kevin walked in our pole building and found it was flooded by water. Kevin immediately called Chris Cromer. He was at our house within a hour putting fans out to dry the water up. It took several days til everything was cleared up. I would definitely recommend SERVPRO to family and friends!

Congratulations on your 20th anniversary of service to the Dutch Fork area. It was great that SERVPRO of the Dutch Fork was there for me in my hour of great need. Thank you!

"They have done an amazing job so far with all of the help they provided for a busted water pipe on our hardwood floors. Charles has been fantastic in explaining everything step by step!! Excellent customer service on and off the job site , everyone has been excellent to deal with. Thank you for an excellent service." 

"These guys have been great! So helpful and understanding in such a stressful situation when my dad's house flooded."

I highly recommend SERVPRO of The Dutch Fork. There are multiple reasons on which I give this recommendation. First, this company hires quality employees. Their workers knew what to do and how to do it correctly. Also, all employees were professional, respectful and began work on time. Second, the materials they used were of good quality. They did not try to install inferior products. Third, they built a positive working relationship with my insurance agent. Continuous coordination among all involved parties made my restoration process flow smoothly. Last, Their project manager and her staff represented their company in a positive and effective manner. All of the above-mentioned entities produced a stress free and successful endeavor. If needed, give SERVPRO of The Dutch Fork a call. You will be glad you did. 

When our carpet needs cleaning, we always call SERVPRO of The Dutch Fork. We have used this location for 10+ years. They send out professional teams who know the business. They are prompt, efficient and friendly. The team always does a wonderful job of getting rid of those more difficult spots and stains. The whole house is refreshed!
Thank you SERVPRO of The Dutch Fork!

Thanks SERVPRO of Dutch Fork for doing such a great job with our mold remediation. Your employees are awesome! They were respectful and treated our home as if it was their own. 

A special thank you to Cary & Charles....SERVPRO is lucky to have you guys working for them. You are the BEST at what you do!

Cary, you have a great phone voice, always helpful, patient and provide the BEST customer service of anyone I have ever encountered in 30+ years. These days that is a rare find. 

Charles, I appreciate your doing whatever it took to get the job done. I know you worked long days and were not feeling 100% a few of those. We appreciate your thoroughness and dedication to getting our house back to normal. 

I wanted to let you know that Jeannie went above and beyond her job.  She really stayed on top of everything.  I will be recommending your company to anyone needing your service because of Jeannie, and her crew at SERVPRO.

I needed rapid response for water intrusion into my house framing. These guys came immediately, assessed the damage, reassured me that it could be fixed, and then did it. A+

I was very impressed with the professionalism and level of customer service I received from you, the Project Manager and your team: Maurice and Jamie who were on-site daily to monitor the equipment and provide us with the necessary supplies. I am writing you this thank you because I always like to acknowledge outstanding performance... Great job! We made a lot of progress in the home from working with you and the team. I am sorry to say good-bye but thanks for all that you did...outstanding job!

I would never hesitate to refer anyone to SERVPRO of the Dutch Fork - you all went the extra mile for us! Thank you all for your professionalism and respect!

We are so glad we got someone who could handle this cleaning job. We tried several companies who would not do it. Thank you for you hard work.

I thankful everyday that Jeannie was handling my claim, with your office. She not only made this process easy to navigate she took the time to explain everything! She knows her stuff!

Great job again!!!

Chris was extremely helpful to call me when I had additional questions his staff could not answer. Very pleasant to work with

Very professional, prompt and high quality results.

Very professional and courteous! Best job I've ever gotten! Goodbye to Stanley Steamer.

The tech was professional, polite and did a wonderful job cleaning the carpet! I will definitely call SERVPRO again!