Recent Posts

We Are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of the Dutch Fork (803) 749-0178


Coronavirus - What We Know, How We Can Help

3/10/2020 (Permalink)

As the media continues to cover the spread of Coronavirus (SARS-CoV-2/COVID-19) we are seeing an increase in confirmed cases within our region. Our community's health and safety is our first priority, and we're offering our assistance in any way that we are able. SERVPRO Professionals are trained to adhere to the highest cleaning and sanitation standards issued by the CDC and local authorities. We have the staff and product line available to clean, disinfect and sanitize non-porous surfaces in any facility. Our chemical cleaning agents are EPA-Certified, hospital-grade disinfectants that have demonstrated their effectiveness against viruses similar to Coronavirus on hard, non-porous surfaces.

There is not currently a product available that has been tested against this particular strain of the Coronavirus, making a 100% success rate of prevention or elimination difficult to confirm. 

Our technicians are able to perform proactive cleaning services, allowing owners and managers of facilities to take a proactive approach in preventing the spread of harmful germs. This includes disinfecting all hard, non-porous surfaces, flooring areas and the use of equipment to remove particles from the air. 

Once we are contacted regarding our services, a CDC generated protocol is created for us to follow. A proactive cleaning is proven only to clean, disinfect and sanitize a space at the current state it is in. Proactive cleaning will not prevent or protect the building from future contamination if an infected person was to enter or occupy said building.

We highly recommend employing a remediation company to perform proactive cleanings in spaces where multiple persons occupy or enter. Disinfecting these spaces reduces the amount of time a business might have to shut its doors due to fear of illness or personnel suffering from illnesses.

For a free estimate on proactive cleaning, call (803) 749-0178

WINTER IS COMING!!! Finally...

2/20/2020 (Permalink)

WINTER IS COMING!!!! A little late, but nonetheless temperatures are dropping and snow is beginning to fall in the upstate. Remember our simple tips for avoiding frozen water pipes? If not, here’s a refresher:

  1. Let a faucet drip overnight. It may create a slightly annoying noise, but far less of a headache than water in your home, we promise.
  2. Open the cabinet doors under sinks. This allows the warm air keeping you cozy to reach those pipes and water lines that might not be insulated.
  3. Check under your home! Water lines running under your home might leak undetected for days before you notice a puddle outside. If you see standing water or water flowing from the plumbing under your home, act quickly. Saving time will also save you money.
  4. Unclog your gutters. Allowing water to flow properly rather than build up and accumulate can prevent leaks in your roof, attic and siding.

If you experience water related issues during this freeze, call us at 803-749-0178. We’re available 24/7!

People Helping People

2/19/2020 (Permalink)

At SERVPRO of The Dutch Fork, we emphasize daily the importance of connecting with our customers. Unfortunately, in our line of work we encounter people when they’re often under a lot of stress - a family that has experienced a fire in their home or water sitting in their basement with their prized possessions floating around. That makes us alter our approach when dealing with those who call on us. We understand that each person who calls our office has chosen us and instilled trust in our company to remediate the circumstances they’re facing. We also know that we must work diligently to maintain that level of trust, to reassure them and communicate with them every step of the way.

Our technicians can spend anywhere from a few hours to several months at a property working to make their home “Like it never even happened.” Spending any amount of time in someone’s personal space creates a unique connection. Our staff are encouraged to get to know the individuals they interact with on a personal level, to become more than just a logo they might recognize down the road. At the end of the day, we’re simply people helping people. We leave our franchise each day to assist those in our community that are in need. If you chose SERVPRO of The Dutch Fork, don’t hesitate to hold a conversation with any of our staff about matters other than work being done for you! We truly care about each person we come in contact with and hope that is displayed by our actions.

Flood Water Rising? Call SERVPRO!

2/18/2020 (Permalink)

With heavy rains we typically see flooding on roads, in ditches and low-lying portions of terrain around us. If you live in a flood plain you’ve likely seen water rising at a frightening distance to your home. Water that comes from within your home or even rain that finds its way inside from a leak is treated differently than water flowing on the ground.

When storm water moves across the ground it can pick up a number of contaminants that you certainly don’t want in your home; manure, pesticides, chemical waste and hazardous garbage are all capable of being swept into your home by the water. While it may be tempting to pull that shop-vac out of your garage and get the water up yourself, we highly recommend thinking twice. If storm water has invaded your home it needs to be removed properly, that involves water extraction and then additional treatment of any materials it may have touched. Drywall that is left with excess moisture is a breeding ground for mold, add in bacteria from contaminants that may have been picked up and your home could become a true hazard. If flood waters are rising, call SERVPRO of The Dutch Fork!

Water Damage? Who Do I Call First?!

2/12/2020 (Permalink)

Overflowing toilet, leaking hose, burst water pipe…. there’s water where it shouldn’t be! Who should you call? A plumber? A water damage restoration company? Your neighbor whose cousin’s, brother’s, uncle is a general contractor? The answer to all of these should be NO! You need the help of SERVPRO of The Dutch Fork! Not only can we stop the leak, we’ll fix the source of it. After that we’ll remove the unwanted water from your home and dry anything out that was affected, including your personal items. After the leak has been fixed and the drying process is complete, our reconstruction division will work with you to make your home look “Like it never even happened.”

Not only are we a water damage restoration company, we’re a licensed general contractor. We’ve developed great relationships with a network of local plumbers that are always happy to help our customers. We strive to be the leader in our industry and we put ourselves ahead by offering a start-to-finish restoration process to everyone we come in contact with.

Wasting time when experience a water loss is the last thing you want to do. While additional damage adds up, so can the cost of the price to fix it. By calling SERVPRO of The Dutch Fork, we guarantee 24/7 service hours and an incredibly quick response time.

Windy Weather in the Midlands

2/7/2020 (Permalink)

A tree on the roof of a house This Columbia, SC home had a large tree fall on the roof. Unfortunately the homeowner had planned to have an arbor company remove it the next day.

Storms in our area can be pretty fierce. Lots of rain, wind and even hail. Homeowners as well as business owners become fearful of their property being damaged as a result of these storms. Wind can cause major damage to any building, especially those surrounded by trees. With wind speeds exceeding 10mph it's not uncommon for debris and other objects to blow against or fall down on a structure. While you cannot totally prevent your home or business from wind damage, there are steps you can take to help protect them.

Tree Care

The trees on your property, especially the larger ones, should be trimmed regularly. Loose or decaying limbs can easily fly off with high winds. Trees that are not trimmed are at a higher risk of falling due to these problems:

  • overcrowded branches
  • hanging limbs
  • decay
  • disease
  • leaning that occurs over time

Properly maintaining trees is proven to keep them healthier and less likely to break in a storm.

Eliminate Debris

Keeping your yard free of clutter and debris goes beyond an aesthetically pleasing curb appeal. Loose shingles can fly off, lawn decor can end up in your home and trash cans are notorious for rolling away. If you know a storm is approaching, double check that loose items, no matter how large or secured or stored somewhere they cannot cause damage.

Some property owners are hesitant to properly maintain trees and yards due to the cost. We assure you that cost is far less than what could be a home damaged by wind damage.

Ice Blasting - An Innovation in Mold Removal

2/6/2020 (Permalink)

Ice Blasting has quickly become one of the most widely used techniques in mold mitigation or removal. It allows technicians to properly eliminate and sanitize mold that covers various surfaces in a manner that is not only faster, but more cost effective. Prior to the use of dry ice blasting, the traditional method involved several laborers sanding and scraping mold covered surfaces by hand using tools that aren’t able to get in all of the crevices surrounding nails, screws and corners. Those areas would then be sprayed with a micro-biocide product to prevent the regrowth of mold. Using the dry ice blasting method increases the speed of mitigation by almost 70%! This means lower labor costs and a reduction in the time that occupants are displaced.

These machines use compressed air to propel dry ice pellets at a temperature of -110 degrees through a nozzle, using abrasion to remove and kill the mold on contact. The pellets evaporate and turn into carbon dioxide gas. There are no toxic chemicals involved and the risk of toxic dust hazard is eliminated. Dry ice does not interfere or damage any electrical wiring or components, so electricity can remain on during the process and there is no risk of damaging the items being cleaned.

SERVPRO of the Dutch Fork uses this method regularly in commercial as well as residential settings. We’d be happy to give you a quote for mold removal in your home or business.

Community Highlight: Chapin We Care Center

2/3/2020 (Permalink)

At SERVPRO of The Dutch Fork, we take pride in being a part of what some might consider to be a small town. Chapin, SC is home to a wonderful group of people and almost all of our franchise employees! Because this town is so near and dear to us, we find great value in giving back and lending a hand within our community. We wanted to highlight one of the many organizations in our area that works incredibly hard to help those in need.

Chapin We Care Center began in 1986 as a group of Chapin area churches working together to provide a food bank and assistance ministry for those in need of emergency help. It was based out of Chapin United Methodist Church and run by volunteers. As Chapin continued to grow, it was evident that the need of Chapin We Care was quickly outgrowing their space. In 2001 a new space was developed with the help of donations, fundraisers and working hands. Since then, Chapin We Care has received 501(c) 3 status, achieved The Angel Award from the South Carolina Secretary of State, and helped countless members of our community and surrounding areas.

What began as a means of providing food and meals for families and individuals has expanded to offer an extremely wide variety of services. Their food assistance program is supported by generous donations from churches, school groups, the postal service, scouting programs, businesses and civic organizations. Through a mix of donations, food drives and monetary contributions, they’re able to help feed thousands of people each year. In addition to food assistance they offer several clinics to assist neighbors in interview skills, resume writing and filing their taxes. Not to mention their medical assistance ministry, which helps provide medical care to anyone without insurance coverage! The list goes on and on.

The hardworking men and women that founded Chapin We Care Center have developed all of these programs because a community saw a need, and wanted one central location to provide for the needs of anyone that walked through the doors. It’s because of the members of our Chapin community that so many people are given assistance they might otherwise go without. Please consider donating in some way to this fantastic foundation; whether that be with your time volunteering, monetary gifts or food donations. They have numerous opportunities for volunteers and welcome groups! Visit their website for a more in-depth overview of all that they do and to find out the best way you can help! 

Smoke Damaged Contents Can Be Saved!

1/24/2020 (Permalink)

When we’re called in to help a homeowner that has experienced a fire related loss, we prepare to spend a generous amount of time at their property. Water and mold related jobs generally take a few days to a week to complete drying but, fire damage is a category of its own. In some instances, we face smoke, soot and water damage from the efforts taken by firefighters. As we assess the damage, we remain optimistic that the majority of contents within the structure can be cleaned and salvaged. Using SERVPRO products and training gained through Fire Restoration courses, we sort items and begin restoring. Often, we’re able to clean on-site and avoid incurring additional costs of packing and transporting items. Fabric items like clothing, bedding and furniture need to be cleaned off-site because of the processes and equipment necessary. We work with several textile restoration organizations that help us speed up this process and get your belongings back to you as quickly as possible. They’re able to remove visible smoke and soot as well as the pungent odor that fire often leaves behind. SERVPRO practices a “restore rather than replace” mentality which saves our customers money and preserves the memory of precious items.