Call SERVPRO - You'll Be Glad You Did!

11/1/2019 (Permalink)

When you place a call to SERVPRO of The Dutch Fork you can be sure to expect a few things: friendly service, a sense of understanding, and reassurance. We strive to maintain our reputation as the trusted leader in the restoration industry! No matter if you discovered our franchise during your own online search or at the recommendation of a friend or insurance agent, we pledge to deliver the most positive experience possible.

During your initial contact you’ll be asked a series of questions to paint a picture of the situation you see on your end of the phone. These questions give us a better idea of what our technicians will need to prepare for. That could mean special equipment, protective gear or paperwork. The stress of dealing with any type of loss in your home can take its toll on you, and we certainly don’t expect you to have all of the answers at that time. If you’re able to talk through the situation in your home we ask you the following:

• Your name and address at which loss has occurred
• The type of loss as well as the cause
• When the loss occurred
• Number of rooms or areas that were affected
• If water and electricity are currently available in the property
• Insurance claim number if a claim has been filed

We understand that answering a number of questions is challenging when your focus is on returning your home or business to its normal condition. Our representatives are ready to help walk you through step-by-step all the while reassuring you that calling SERVPRO of The Dutch Fork was the right decision!